Product and assembling
The maximum bearing capacity for GDOCK bike racks is follow: SHELF – 16 kg and PEDAL – 29 kg. The GDOCK bike racks can even support all types of bikes – road, city, fitness, gravel, MTB or electric bikes.
The GDOCK racks are suitable for all common wall types such as cement, concrete, full brick, hollow brick, wood and particleboard. We do not recommend using the GDOCK racks on plasterboard walls. Plaster may not offer enough bearing capacity to support the rack with all the accessories on it (bike, shoes, helmet etc). Please note,we are not responsible for any damage caused by improper installation.
This was not our intention; please accept our apologies! If you place an order, and it is not received within the expected delivery period of 3 working days (within the SLOVAKIA), then please contact us and we will do everything to deliver your package to the right address as soon as possible.
You can purchase your GDOCK in a number of ways. For example VISA, Mastercard, Maesto, credit cards and also trough Apple Pay and Google Pay. Slovak customers can pay also with Payment buttons (Slovenská sporiteľňa, VÚB Banka, Unicredit, Poštová banka, Tatra banka and payment with Viamo). If you are unable to use any of the mentioned way of payment, please send us your request via email, we will do everything to resolve the matter.
Unfortunately NOT yet. We offer free shipping to entire Europe Union for orders over 30,-€. But if you have an individual request for shipping outside the EU please don´t hesitate to contact us and we will try find the solution.
You can return your product between 1 – 14 calendar days after you received our product. Please note that the items need to be in the original packaging and without any damage. More information you can find in Terms and Conditions / Return.
GDOCK warranty covers only manufacturing defects for a period of two year after purchase. The warranty is not transferable. Damage caused by failure to follow instructions, improper maintenance or misuse, is not covered. More info in Terms and Conditions.